This chat-line is operated by Mary Seacole and is available between 4pm & 8pm Monday-Friday
Simply type into the chat-box on the right and we will respond. It may take a few minutes but don’t be put off we will be with you as soon as possible. If you can’t wait please use the email contact
Sometimes chats might cut off in areas without a stable 4G or Wifi connection.
If you can re-join the chat again and we will try to pick up where we left off
If you do not want to talk again, there are still lots of ways to get support. Please see useful links.
You can tell us as much or as little as you want to. Sometimes we will ask if you want to give a first name, but it’s up to you if you want to do this.
Just because we do know your name, it doesn’t mean that we’d tell someone else about what’s happening to you, no matter how much we know about you. You can always make up a name if you don’t want to give us your real one. We’d ask you to use the same name if you do get in touch with us again so that we know it’s you. A copy of the chat is held by the charity and we will ask you at the end of the conversation if you would like us to delete it.
Talking to Mary Seacole Housing Association is confidential. This means that whatever you say stays between you and the Charity. We would only need to say or do something if:
In an emergency
If you – or someone you know – are in immediate danger, call the police on 999.
Children and young people
If you need to speak to someone on the phone , you can call Childline on 0800 1111.
This is a free and confidential 24-hour helpline where you can talk about anything that’s worrying you.
Adults concerned about a child or young person
If you have concerns about a child’s safety or welfare, call the NSPCC on 0808 800 5000.
Address: 2-12 Victoria St, Luton LU1 2UA
Phone: 0800 054 6603
Website: Change Grow Live
TOKKO Youth Zone
Address: 7 Gordon St, Luton LU1 2QP
Phone: 01582 544990
Total Wellbeing Luton
Address: Trend House, Dallow Rd, Luton LU1 1LY
Phone: 0300 555 4152
Website:Total Wellbeing Luton
One Stop Advice
Address: Quantrill House, 2 Dunstable Rd, Luton LU1 1DX
Phone: 01582 967 473
Website: One Stop Advice
Luton Youth Service
Website: Youth Service
Address: 74 Bute St, Luton LU1 2EY
Phone: 01582 877220
Website: Youth Scape
Direction For Bedfordshire
Website: Direction For Bedfordshire
Text for health support and advice
Text: 07520 616 070
Website: CHAT Health